ISPI Utah

ISPI Rountable Discussions

Presenter: Ben Hughes
June 25th 2010, 12:00-1:00 p.m. (arrive early for networking @ 11:45)

Every year we take a break from presentations to let everyone talk around the table about issues that are important to the ISPI Utah community. Come prepared to speak up, listen to others, and learn from the experiences of people like you. Believe it or not, the conversations have started already. Join our LinkedIn group and add your two cents to the Table Discussions in June discussion thread. Add your ideas and comments related to the discussion topics others have posted. This will help all of us prepare for a lively and productive session.

Ben Hughes is an instructional design manager and consultant with experience leading teams and writing courses for instructor-led, CD-ROM, and Web-based training. He has worked since 1992 in the training industry, presented at a number of national conferences, and led teams who have received an Excellence in E-learning award from Brandon Hall, and a Learning Leader award from Bersin and Associates. Ben is a past president of ISPI Utah from 2006-09.

Performance Improvement Impact Measurement

Presenter: Chad A. Checketts, Humentum
May 28th 2010, 12:00-1:00 p.m. (arrive early for networking @ 11:45)

If your performance improvement efforts are not positively impacting the bottom-line in measurable ways, perhaps it’s time for a paradigm shift.

 In his presentation, Chad will discuss the process of aligning objectives with bottom-line impacts in a way that not only enables measurement but also ensures alignment of programs with business objectives. Chad will also provide insights to building successful communications with executive teams.  Discover and leverage the true power of training and performance improvement!

Chad Checketts is Chief Operating Officer for Humentum and has focused his career on driving measurable results by enhancing organizational alignment.  This focus on the twin disciplines of measurement and alignment has enabled him to produce improvement wherever he has applied his skills.  He has worked in the organization development and training field for HJ Heinz, RJR Nabisco and AC Nielsen for more than 25 years and has consulted with and designed / delivered programs for Fortune 500 companies at all levels of organization responsibility on a wide-ranging list of topics.  He works with teams and individuals to measurably improve performance and associated bottom-line productivity. His experience both inside large corporations and as an entrepreneur gives him a unique / valuable perspective. Mr. Checketts has an MBA from Brigham Young University and received his BS in Economics.  He has had international experience and is fluent in Japanese.

Highlights From the ISPI Annual Conference

For many years, ISPI has been the leading international association dedicated to improving performance and productivity in the workplace.  Two of our ISPI-Utah chapter leaders, Margaret Korosec and Travis Jordan, recently attended the annual ISPI Performance Improvement Conference in San Francisco.  Please join us at they share highlights from this exciting conference and discuss trends impacting the field of performance improvement.   

Margaret has experience with projects in change management, process flow evaluation and performance improvement. She taught English as a second language in Austria for over 5 years. Currently, Margaret is sourcing dynamic and engaging eLearning resources for Western Governors University.

Travis currently oversees the performance improvement, learning, and total quality initiatives for FamilySearch — a worldwide non-profit genealogical services organization.  Travis holds a Master’s Degree in Instructional Technology from Utah State. He has delivered numerous presentations at conferences, including ASTD Techknowledge, eLearning DevCon, and local ASTD and ISPI chapter meetings. He specializes in eLearning development & technologies, instructional design, and human performance improvement.

Because That's the Way We've Always Done It!: Lesson learned from case studies on effective new employee on-boarding

Management expectations and regulatory requirements often shape the structure and method of New Hire Orientation within an organization. By default, habit, or shear laziness we sequester our New Hires into training rooms where skilled and dedicated instructors force feed mind numbing information in marathon “learning” sessions.  Learn how two Utah companies broke this mindless cycle by asking the right questions and having the courage to act on the answers.

Jay Naumann has over twenty-five years of experience in training and development.  He is currently the Manager of Corporate Training for RC Willey Home Furnishings.  Previously, Jay worked as a Training Coordinator / Internal Quality Auditor for Autoliv in Brigham City. At Autoliv Jay helped implement the use of Lean Manufacturing Techniques and Six Sigma throughout the facility. The Autoliv BC Plant has been awarded the distinguished Shingo Prize for Lean Manufacturing twice.  Prior to Autoliv, Jay was an American Sign Language instructor for Utah State University. Jay is an active member of the Utah chapters of ISPI and ASTD. Jay will be presenting at the 2010 ASTD International Conference in Chicago. He enjoys coaching soccer, amateur astronomy and any activity that involves his wife and four children – especially travel.